Frequently Asked Questions

Everything you need to know about Fluff Casual Cosmetics.

Are your products cruelty-free and vegan?

Absolutely. At Fluff Casual Cosmetics, we believe in kindness. All of our formulas are 100% vegan and we never test on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We want you to love your glow. If you are not satisfied, we offer a 30-day return policy on all unopened and lightly used products.

Do you offer international shipping?

Yes, we ship our casual cosmetic line worldwide. Shipping rates and delivery times are calculated at checkout based on your location.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.