Returns & Exchanges

At Fluff Casual Cosmetics, we want you to love your glow. If you are not completely satisfied with your purchase, we offer a 30-day window for hassle-free returns and exchanges on all eligible beauty products.

1

Initiate Your Request

Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Place the items in their original packaging, ensuring all lids are securely tightened and any protective seals are intact where applicable.

3

Ship It Back

Download and print your prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing